FAQ - Frequently Asked Questions
FAQ (Frequently Asked Questions)
What Are Your Shipping Options?
We ship with ePacket, DHL and UPS, which often complete delivery via USPS.
Are Glamourange Products Genuine?
Yes, all of our products are 100% genuine as supplied by our suppliers.
Is My Order Properly Checked Before Shipment?
All of the eyewear is carefully checked, and securely packaged before it is delivered to you.
Do You Sell Children’s Glasses?
Yes at Glamourange, we sell children’s glasses and sunglasses including Girls Glasses and Boys Glasses.
Do You Charge Taxes & Duties?
Glamourange postal charge does not include taxes and duties, which may be applied by customs in the country of delivery. All payments of taxes and duties are the direct responsibility of our customers. This is determined on the value of our customers' item order.
Do You Offer FREE Delivery?
Yes. We offer standard FREE worldwide Delivery for your purchased items.
Do You Offer Discount Codes?
*Yes, we have discount for our customers. Here's the Glamourange Discount Codes.
Are My Payments Secure?
Yes your payments are secure. At Glamourange, all online transactions carried out are through our Shopify Payment gateway. Glamourange does not accept or retain any customer payment information.
What Are The Payment Forms You Accept?
- Apple Pay
- Diners Club
- Google Pay
- Shop Pay
Where Do You Deliver To?
We deliver to addresses worldwide.
How can I track my order?
Orders can be tracked through your online account. Once your order is dispatched, we will provide you with the tracking number for your delivery.
Is There Any Additional Delivery Charges?
For items delivered from outside the European Union, you may be subject to additional charges for VAT and, when applicable, customs duties in your country.
Our supplies are obliged by law to collect VAT, you will see the VAT inclusive price at checkout. For more information about these extra costs, please contact the tax and customs authorities in your country.
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